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Terms and conditions

  1. Agreement To Terms And Conditions

    By accessing our site, you agree to be bound by these Terms and Conditions. If you do not wish to be bound by the Agreement, please refrain from using our services.

  2. Definitions

    In this Agreement, references to "we," "us" or "our" mean Sugar Bingo; references to "you" means any person accessing our site for entertainment purposes only; and "site" refers to our website.

  3. Changes To The Agreement

    a) We may modify the Agreement at any time by posting modified terms on our site. Any modifications shall be effective immediately upon posting.b) Your continued access or use of our services after we post modifications constitutes your acceptance of such changes.c) If you do not accept the changes, please refrain from using our services.

  4. Age And Eligibility

    You must be at least 18 years old to access our site for entertainment purposes only. If you are under 18, please do not use our services.

  5. Residential Restrictions

    Our services may not be available in all countries and jurisdictions due to legal or regulatory restrictions. We reserve the right to restrict access from any jurisdiction if necessary.

  6. Site Access And Use

    a) You are responsible for obtaining a device, internet connection and other requirements to access our site.b) All rights in our name, trademarks, logos, and trade dress (including "Sugar Bingo" and the Sugar Bingo logo) are reserved by us. You may not use or reproduce such without written permission.

  7. Game Rules

    Each game offered on our site is governed by specific rules, which can be found within each game's details. By playing any game, you accept its applicable rules.

  8. Payout And Withdrawal Terms

    a) Payout terms and conditions are clearly outlined in the relevant section of these Terms and Conditions.b) Any payout or withdrawal request must be made in compliance with our standard payout procedure.c) You agree that we may withhold any payments if necessary for regulatory, tax, or other purposes.

  9. Payment Terms

    a) Payment methods accepted are as outlined on the site at a given time.b) We reserve the right to charge fees associated with certain payment methods and transactions.c) Any disputes regarding payment or refund claims shall be resolved in accordance with our standard procedures.

  10. Compliance With Legislation

    You agree to comply with applicable laws, regulations and guidelines relevant to online gaming.

  11. Residential Gambling Limits

    a) We reserve the right to set limits on your deposits or betting at any time.b) If we suspect that you are engaging in abusive practices, including but not limited to money laundering, we will report such activities to regulatory bodies as necessary and withhold access to our site.

  12. Residential Responsible Gambling

    We encourage responsible gaming practices. Please note the following:a) Self-exclusion: If you wish to self-exclude from playing games on our site for a specified period of time, please contact us.b) Time-out options: You can also specify a cooling-off period during which you will not be able to play games.

  13. Customer Support

    a) We aim to provide support through live chat and other means as outlined on our site at a given time.b) You acknowledge that customer support may not always be available 24/7.

  14. Warranty Disclaimer

    Our services are provided "as is" with no warranty, express or implied, regarding its functionality, availability, or results.

  15. Liability Limitation

    a) In any event, our maximum liability to you will not exceed the amount of the net losses incurred by you in connection with your use of our site.b) We are not responsible for any other costs or expenses arising from your use of our services.

  16. Governing Law

    These Terms and Conditions shall be governed by and construed in accordance with the laws of United Kingdom without giving effect to any conflict-of-laws principles that may provide for the application of the law of another jurisdiction.

  17. Dispute Resolution

    a) Any disputes arising from or related to these Terms and Conditions will be resolved through negotiation, mediation or arbitration as outlined on our site at a given time.b) You agree to submit any claims you have against us exclusively in this dispute resolution procedure and not in court.

  18. Termination

    We reserve the right, without notice or liability, to terminate your account if we suspect that you are engaging in abusive practices.

  19. Transfer

    a) Upon termination of these Terms and Conditions for any reason:i) You agree to transfer ownership of your account details to us.ii) All rights and obligations related to our site shall become void except as outlined on the relevant section above.

  20. Invalidity

    If any term or condition is held invalid by a court, it will not affect the validity or enforceability of the other terms.

  21. Amendments

    a) These Terms and Conditions may be amended at any time without prior notice.b) Any changes to these Terms and Conditions shall take effect immediately upon posting on our site.

  22. Entire Agreement

    This Agreement constitutes the entire agreement between you and us, superseding all previous or contemporaneous agreements or understandings regarding its subject matter.

  23. Governing Language

    a) The governing language of this Agreement is English.b) Any translation into another language will be for convenience only and not binding on either party.

  24. Applicable Regulations

    Our site operates in compliance with relevant laws, regulations and guidelines applicable to online gaming at a given time.

  25. Entire Agreement

    a) This Agreement shall form the entire agreement between you and us.b) Any disputes arising from or related to these Terms and Conditions will be resolved through negotiation, mediation or arbitration as outlined on our site.

  26. Rights And Remedies

    You acknowledge that failure by either party to exercise any of its rights under this Agreement does not waive such right unless it is in writing.